Information on the processing of personal data
Introductory information
Livesport s.r.o. processes your personal data in connection with obtaining feedback on its products and services. In this document you will find information on how your personal data is processed in connection with the individual purposes of processing and what rights you have in connection with such processing.
The administrator of your personal data is Livesport s.r.o. with its registered office at Bucharova 2928/14a, Stodůlky, 15800 Prague 5, Aspira Business Centre, IČO: 27433722, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, insert 113331 (hereinafter referred to as the "controller").
The controller's contact details are as follows: delivery address Livesport s.r.o., with its registered office at Bucharova 2928/14a, Stodůlky, 158 00 Prague 13, Aspira Business Centre, e-mail address privacy@livesport.eu , telephone +420 255 702 420.
We have appointed a data protection officer who you can contact in all matters related to the processing of your personal data and the exercise of your rights by email: dpo@livesport.eu.
The controller processes your personal data for the following purposes:
- Registration of the applicant in the database of those interested in feedback and related management of this database and addressing those interested in providing feedback and the provision of feedback by the respondent, including further handling of feedback
- Providing rewards for feedback;
Details of the processing of personal data for these purposes can be below.
Purpose No. 1: Registration of the applicant in the database of those interested in feedback and related management of this database and addressing those interested in providing feedback and the provision of feedback by the respondent, including further handling of feedback
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Details on processing |
The provision of personal data is not a legal or contractual requirement, however, it is a prerequisite for registration in the database of those interested in providing feedback, or for obtaining feedback itself. |
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Legal grounds for the processing of personal data |
We process your data for this purpose on the basis of your consent granted to the controller within the meaning of Art. 6 para. 1 point. (a) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "Regulation"). |
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Duration of storage of personal data |
Audiovisual feedback and related data associated with its acquisition - 3 full calendar years from the acquisition of audiovisual files or until withdrawal of consent. Questionnaire feedback and related data associated with its acquisition - 5 full calendar years from filling in the questionnaire or until withdrawal of consent. In other cases - 5 full calendar years from the granting of consent or until withdrawal of consent. |
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Other recipients of personal data |
External suppliers involved in research or collection of feedback, companies from controllers company group, and public authorities in cases where the generally binding legal regulations impose on us to do so. |
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Additional information |
If you reside outside the EU, our external contractor who speaks your language or is based in the same country as you may be assigned to research or collect feedback. In this case, in the context of the Regulation, there may be a "transfer of your data to third countries (to a non-EU country)", which may also be a country for which the European Commission has not yet decided on an adequate protection identical to EU law. In this case, we will ensure that your personal data is processed and protected both in accordance with our standard data protection terms and conditions, but also through appropriate safeguards referred to in Art. 46 of the Regulation and available, for example, here. |
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Making audio and audiovisual recordings |
In particular, the controller states that on the basis of your consent, an audio and audiovisual recording may also be made within your provided feedback to the controller. In these cases, you give the administrator and the consent to the acquisition and use of your voice and portrait within the audiovisual recordings for collecting and researching feedback, in all usual ways. You also agree with the subsequent editing of the image and its possible combination with the author's works of the controller or computer programs of the controller or with its inclusion in the collective work of the controller . You grant this consent without material, quantitative or territorial limitations, and the purpose of use is limited to collecting and researching feedback. |
Purpose No. 2: Remuneration provision for your feedback
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Details on processing |
The provision of personal data is not a legal or contractual requirement, however, it is a prerequisite for the provision of a reward for your feedback. |
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Legal reasons for the processing of personal data |
We process your data for this purpose on the basis of a legitimate interest within the meaning of Art. 6 para. 1 point (f) the Regulation to fulfill our obligation under a public promise to provide you the remuneration for your feedback. |
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Duration of storage of personal data |
2 full calendar years from the provision of the remuneration. |
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Other recipients of personal data |
Providers of software tools for the provision of remuneration, other companies from controllers company group, and public authorities in cases where the generally binding legal regulations impose on us to do so. |
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Additional information |
We have assessed whether it is possible to process your personal data to reward your feedback and have also carried out the necessary proportionality test for this purpose, which weighs the interests in protecting your rights and our interests. We have come to the conclusion that with regard to compliance with the general principles of personal data processing and with regard to the fact that the processing takes place to a minimal extent, that it is the fulfillment of our obligation arising from our public promise, that the payment of the promised remuneration is for your benefit, that you can exercise your rights at any time, and that we process personal data in a relatively short period of time after the end of the selection procedure, does not appear to us that your interests or fundamental rights and freedoms in protecting voluntarily provided personal data outweigh our legitimate interests in relation to this purpose. To reward you, we use third-party software tools that are based outside the EU or that use sub-processors from outside the EU; you can find a list of these tools here. Such processing may result in the "transfer of your data to third countries (to a non-EU country)" in the context of the Regulation, which may also be a country for which the European Commission has not yet decided on an adequate protection identical to EU law. In this case, we will ensure that your personal data is processed and protected both in accordance with our standard data protection terms and conditions, but also through appropriate safeguards referred to in Art. 46 of the Regulation and available, for example, here. |
III. Your rights
We use organizational, technical and factual security measures to protect your personal data in accordance with applicable laws and regulations.
In connection with the processing of your personal data, you may exercise the following rights under the terms of the Regulation.
Right of access. Simply put, you have the right to know what data we process about you, for what purpose, for how long, where we obtain your personal data, to whom we transfer it, who processes it apart from us, and what other rights you have in relation to the processing of your personal data. You can find out all of this in this Privacy Notice. However, if you are unsure which personal data we process about you, you can ask us to confirm whether or not personal data relating to you is being processed by us and, if so, you have the right to access that personal data. As part of your right of access, you may ask us for a copy of the personal data we are processing, and we will provide you with the first copy free of charge and subsequent copies at an adequate charge.
The right to request rectification of personal data. If you find that the personal data we process about you are inaccurate or incomplete, you have the right to have it corrected or completed without undue delay.
The right to request the erasure of personal data. In some cases, you have the right to have your personal data erased if:
- we no longer need your personal data for the purposes for which we processed it,
- you withdraw your consent and there is no further legal basis for the processing,
- you exercise your right to object to the processing in respect of personal data that we process on the basis of our legitimate interests and we find that there are no overriding legitimate grounds for such processing, or
- if it turns out that the processing of personal data carried out by us is no longer in accordance with applicable laws and regulations.
The right to request restriction of the processing of personal data. In some cases, in addition to the right to erasure, you may exercise the right to restrict the processing of personal data. This right allows you in certain cases to request your personal data to be marked and not to be subject to any further processing operations for a period of time. We must restrict the processing of personal data when:
- you dispute the accuracy of the personal data before it is established what data is correct,
- we process your personal data without sufficient legal grounds, but you refuse deletion of the data and instead request a restriction of their use,
- we no longer need your personal data for the abovementioned purposes, but you require it for the establishment, exercise or defense of your legal claims, or
- you object to the processing. For the period of time that we investigate whether your objection is justified, we are obliged to restrict the processing of your personal data.
Right to withdraw consent to the processing of personal data. You may withdraw the consent to the processing of personal data that you have previously provided to us at any time without giving any reason. In this case, we will delete your personal data if we do not need the data for other purposes. However, this does not apply in cases and to the extent that consent to processing is not the legal basis for the processing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing carried out on the basis of your previously given consent prior to its withdrawal by you. You may withdraw your consent by emailing privacy@livesport.eu.
Right to portability of personal data. You have the right to obtain from us all your personal data that you have provided to us and that we process on the basis of the performance of a contract or your consent. We will provide you with your personal data in a structured, commonly used and machine-readable format. In order to enable us to easily transfer the data at your request, it may only be data that we process automatically in our electronic databases. Therefore, we cannot always and under all circumstances transfer to you in this form data that we keep in paper form.
Right to object to processing. You have the right to object to the processing of your personal data that occurs in accordance with our legitimate interest. We will not further process your personal data unless our legitimate interest for compelling reasons overrides your interests or rights.
The right to lodge a complaint with the supervisory authority. Exercising your rights in the above manner also does not affect your right to file a complaint with the Office for Personal Data Protection, which is located at Pplk. Sochora 27, 170 00 Prague 7, Czech Republic.
For all matters related to the processing of your personal data, whether it is an enquiry, exercising a right, lodging a complaint or anything else, you can contact our email address privacy@livesport.eu.
We will process your request without undue delay, but within one month at most. In exceptional cases, in particular due to the complexity of your request, we are entitled to extend this period by a further two months. We will, of course, inform you of any such extension and the reasons for it.
List of processors and tools we use in processing:
- Lookback Group, Inc. (US) - https://www.lookback.com
- Alchemer, LLC. (US) - https://www.alchemer.com
- Pollfish Inc. (US) - https://www.pollfish.com
- SURVICATE SP. Z O.O (PL) - https://survicate.com
- Maze.design Limited (UK) - https://maze.co
- Condens Insights GmbH (DE) - https://condens.io
- Google Ireland Limited (IR) - https://cloud.google.com
- Calendly, LLC. (US) - https://calendly.com
- Tango Card Inc.(US) - https://www.tangocard.com/